Our services

Nothing moves without the clinic director

When a problem comes up during home visits, staff wait for the clinic director to return because they cannot decide on their own. The director's phone receives more than 30 messages a day.

Case: training an administrator→

Busy, yet no profit left over

Patient numbers are growing, yet the money left at the end of the month keeps shrinking. No one can say right away what share of revenue goes to staff costs.

Case: making finances clear→

Nurses and office staff leaving one after another

When one person leaves, the load on those who stay grows, fatigue spreads, and another person leaves. Hiring cannot keep up, and everyone starts to wonder who will go next.

Add-on payments you should be receiving, but aren't

No one is tracking changes to the national fee schedule. The clinic met the requirements for an add-on without noticing, and lost several months of claims.

Case: keeping up with fee revisions→

Planning: moving the business forward

We sort out the rules, the numbers and the options, so the clinic director can decide with solid grounds.

• Fee schedule revisions: Each time Japan revises its medical fee schedule, we lay out what has changed and how it affects daily work. We list what to check for notifications, billing, facility standards and website disclosure requirements, and advise on how to proceed.
• AI for claims and billing data: We analyze claims data with AI to check objectively for missed claims and whether requirements are met. Presented as a data-based assessment, the results give the clinic director clear grounds to share with the team.
• Support for management decisions: Break-even analysis, revenue and cost per patient, and other analysis, so the clinic director can decide with solid grounds.
• Advice on applications, notifications and dealing with authorities: We advise on whether applications and notifications to public health centers and regional health bureaus are needed and how to prepare them. We also advise on preparing for and handling on-site inspections and individual guidance sessions.

Organizational development: getting the organization in order

We work with the clinic director to shape the people, teams and ways of working into the best form for the organization.

• Support for the clinic director's decisions: "What are other clinics doing?" "Is this the right call?" Through regular consultations, we offer perspectives a clinic director cannot get alone.
• Training future administrators: Experienced clinic administrators pass on the hands-on work and judgment of the role, which clinic directors often find hard to teach. One-to-one training over 12 sessions in three months. Topics: billing in practice / reading revenue and staff costs / directing and managing staff / sharing information with the clinic director / identifying and solving organizational problems.
• Physician recruitment and retention: From interview design to follow-up before and after joining, and recruiting materials, we help build a workplace where physicians can work with confidence.

Marketing: getting known in the local community

We shape community relations, PR and communications so the clinic stays the local choice.

• Marketing strategy and execution: We analyze the clinic's strengths, patient mix and how it differs from competitors, build a data-based strategy, and stay with you through execution.
• Building community partnerships: We help build trusted relationships with hospitals, care management offices, home-visit nursing stations, pharmacies, care facilities and other local partners.